Privacy Policy
Last updated: June 30, 2026
Upper Cumberland Home Buyers ("UCHB," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you contact us, how we use it, and the choices you have.
Information we collect
When you contact us by email or through a Facebook or Instagram lead form, we may collect:
- Your name, phone number, and email address
- The property address and basic details about the property
- Information you choose to share about your timeline or situation
How we use your information
We use the information you provide to:
- Contact you about a potential cash offer on your property
- Evaluate the property and prepare an offer
- Follow up by phone, text, or email regarding your inquiry
We do not sell your personal information to third parties. We do not use your information for any purpose unrelated to evaluating or completing a potential purchase of your property.
How we share information
We may share your information with:
- Business partners directly involved in evaluating or closing a transaction (for example, a title company or co-investing partner)
- Service providers who help us operate, under confidentiality obligations
- Legal authorities, if required by law
Text and phone communication
By providing your phone number, you agree that we may contact you by call or text message regarding your inquiry. Reply STOP at any time to stop receiving texts, or tell us by phone.
Data retention
We retain your information for as long as needed to respond to your inquiry and, if applicable, complete a transaction. If you ask us to delete your information and we have no ongoing legal obligation to retain it, we will do so.
Your choices
You can ask us at any time to tell you what information we have, correct it, delete it, or stop contacting you. Use the contact information below.
Children's privacy
Our services are intended for adults 18 and older. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision.
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